11Labs - Voice Clone
# support
b
I don't see any way to pull down my own voice for 11Labs? Is there a way to auth to see our private voices? I type in the voiceID and it throws a 500 errror code https://cdn.discordapp.com/attachments/1335990907442434120/1335990907937230938/Screenshot_2025-02-02_at_1.23.22_PM.png?ex=67a22dfd&is=67a0dc7d&hm=a0ad8816aab563ff15b4b46850297f43e77f2e9ffc2c954cb0a99128a235b3c7&
v
@berz01 I'm sorry to hear that you're experiencing issues with retrieving your cloned voice from 11labs. It sounds like there might be a technical glitch or an authentication problem. To assist you better, could you please confirm if you have already synced your cloned voice with VAPI by selecting 11labs as your voice provider and clicking on “Sync with 11labs” in the Voice Library? If you haven't done this step yet, please try it as it is essential for accessing your private voices. If you have already completed this step and are still facing the issue, please ask support for more info on this. They will be able to guide you through the authentication process or resolve any technical difficulties.
You can continue this conversation by mentioning me in the message.
b
That was easy glad i asked, was very confused
Mark as resolved