Why does my system prompt vanished when I updated the "Patch Assistant" using Postman? Can I still retrieve it? Context: I edited the voicemail detection settings using Postman

@Gelo It sounds like there may have been an issue with the update process that caused your system prompt to vanish. To assist you better, I would need to know more details about the steps you took and the specific changes you made. However, in general, if the prompt was overwritten or deleted during the update, retrieving it would depend on whether there is a versioning system or backup in place. If you have a backup of your system or if the system maintains version history, you should be able to revert to a previous state before the update. If not, you may need to recreate the prompt. If you're unsure about how to proceed or if there's a specific procedure to retrieve the prompt in your system, please ask support for more info on this. They would be able to provide you with the most accurate information based on the specifics of your system and the update process.

@Vapi please tag the support pls. I really need the prompt

@Gelo Please ask support for more info on this. They will be able to guide you on how to retrieve your system prompt or resolve any issues related to the update process.

@Vapi how can i contact support?

@Gelo To contact support, you would typically have a few options: 1. **Email Support**: Check for a support or helpdesk email address associated with the service or software you're using. You can send a detailed email explaining your issue. 2. **Support Ticket**: If the service offers a support ticket system, you can submit a ticket through their website or user portal. 3. **Live Chat**: Some services provide live chat support on their website. Look for a chat icon on the bottom corner of the site. 4. **Phone Support**: If phone support is available, you can call the support number provided by the service. 5. **Community Forums**: Some services have community forums where you can post your issue and get help from other users or support staff. 6. **Documentation**: Check the service's official documentation or FAQs, which might have information on common issues and solutions. 7. **Social Media**: Some companies respond to support queries through social media platforms like Twitter or Facebook. Before reaching out, make sure to have your account information, details of the problem, and any steps you've already taken to try to resolve the issue ready to share with the support team.

@Shubham Bajaj i need help, thank you i just followed this https://docs.vapi.ai/documentation/advanced-concepts/calls/voice-mail-detection using Postman

@Gelo When you update your assistant using PATCH requests, the nested properties are overwritten by default, which is the intended behavior. To ensure that all properties are preserved, you must pass both the updated and previous properties as follows: model: {...modelPrevProperties, ...updated}. This applies specifically to nested properties, as we do not perform validation on second-level nesting fields. Consequently, your prompt was not processed correctly. Could you please provide the assistant ID so that I can try to retrieve your prompt?

hi @Shubham Bajaj I already back-tracked the prompt but here's the assistant ID: e4e79b8a-472b-4c32-9af4-0cec8921a4e7

@Gelo If you have already backtracked the prompt, I assume you don't want me to recover it. If that's not the case, just ping me and I'll help. Make sure to use PATCH carefully next time.