Hit concurrency limit
# supportp
PrinceUstad
02/03/2025, 7:24 PMWe're using vapi, and recently we dialed 50 outbound calls at a time using gohighlevel, we used vapi apis to do the outbound calls, now we got a mail telling that we reached our concurrency limit. and we're unable to make any further calls, and status of many calls in the call logs is 'unknown'
Could anyone please help us solve this issue
v
Vapi
02/03/2025, 7:27 PMmessage has been deleted
Vapi
02/03/2025, 7:27 PM@PrinceUstad
Absolutely, I'd be glad to assist you with this issue. It sounds like you've reached the concurrency limit for outbound calls, which is why you're experiencing difficulties making further calls and seeing 'unknown' statuses in your call logs.
To resolve this, we can look into increasing your concurrency limit. This will allow you to make more outbound calls simultaneously. However, I'll need some additional information to proceed with this request. Could you please provide me with your account details or the specific parameters you'd like to set for the new concurrency limit?
Once I have the necessary information, we can take the appropriate steps to adjust your concurrency limit and get your outbound calls running smoothly again.
Vapi
02/03/2025, 7:27 PMYou can continue this conversation by mentioning me in the message.
c
casualrko
02/03/2025, 9:56 PMHaving same issue here! Org ID is f730845b-1543-435f-b082-13fb1b40273e
Please help reset the concurrency limit.
s
Shubham Bajaj
02/04/2025, 9:19 AM@PrinceUstad @casualrko You can continue making your calls now.
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