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# support
p
Just getting 3 dots on the screen. Can you help please
v
@Phil Of course, I'd be happy to help you with the issue you're experiencing. The three dots on the screen could indicate that a process is loading or that there is a connection issue. To assist you better, could you please provide me with more details? Specifically, what were you trying to do when you encountered the three dots?
You can continue this conversation by mentioning me in the message.
s
@Phil can you record a loom video so I can take a look?