Hey Vapi Team, We have started to use the knowledge base for testing purposes and now want to expand it. Here are a few questions: 1. Are there any restrictions or limit in size/volume of files when using the knowledge base? 2. If we have many files in the knowledge base, will this affect the performance of the assistant? 3. What is the best way to use the knowledge base to maximize it? Thanks in advance!

message has been deleted

@Vapi You mentioned that the knowledge base should be "optimized" for efficiency and performance. What would you suggest we do to optimize th knowledge base?

@Abby Henderson To optimize your knowledge base for efficiency and performance, consider implementing the following strategies: 1. **Categorization and Tagging**: Organize your content into clear categories and use tags effectively. This helps in quicker retrieval of information and improves search accuracy. 2. **Indexing**: Ensure that your knowledge base has a robust indexing system that can handle large volumes of data without significant performance degradation. 3. **Search Functionality**: Implement a powerful search engine that can quickly sift through content using keywords, phrases, and natural language queries. 4. **Content Management**: Regularly review and update the content to keep it relevant and accurate. Remove outdated information that could lead to confusion or inefficiency. 5. **User Feedback Loop**: Incorporate user feedback to understand how the knowledge base is being used and identify areas for improvement. 6. **Scalable Infrastructure**: If you're hosting the knowledge base, ensure that your infrastructure can scale with the growth of your data. Cloud-based solutions often offer good scalability options. 7. **Analytics and Reporting**: Use analytics to track usage patterns, popular content, and search trends. This data can help you refine the knowledge base over time. 8. **Content Chunking**: Break down information into smaller, digestible pieces that can be easily read and understood by the assistant. 9. **Use of AI and Machine Learning**: If possible, integrate AI to learn from interactions and improve the retrieval process over time. 10. **Regular Testing**: Continuously test the knowledge base with real-world queries to ensure that it performs well under different scenarios. By following these best practices, you can enhance the performance of your knowledge base and ensure that it remains a valuable resource for your voice assistant and its users.

@Vapi Thanks. Can you please send me the "service documentation or terms of service" for the knowledge base?

@Abby Henderson Please ask support for more info on this.

@User Can you please send me the "service documentation or terms of service" for the knowledge base? I would like to se if there are any limitations to the number and volume of files we would like to have in the knowlesge base (1000+). thanks so much!

> Are there any restrictions or limit in size/@volume of files when using the knowledge base? > If we have many files in the knowledge base, will this affect the performance of the assistant? @Abby Henderson We utilize similarity search techniques to obtain the necessary chunks, ensuring your safety in this process. Additionally, there are no restrictions on the number of files; however, please note that the file size must be less than or equal to 100MB. > What is the best way to use the knowledge base to maximize it? Ideally, the approach depends on the file type, content layout, search plan, and creation plan. However, you may utilize text-only content with markdown formatting, setting the threshold value to a higher number, with a minimum of 0.5 for the time being.

Thank you for the information and the help! I will let you know if I have any additional questions:) have a great day.