Relevance AI Dynamic Variables Not Working
# support
q
Does anyone know why my dynamic variables from relevance ai isn't working? When I try it from make, it works. but it doesn't work on relevance. Or does anyone know what to set so the response only comes in after the call has concluded and not when it was initiated? https://cdn.discordapp.com/attachments/1336346460576284702/1336346460781936640/image.png?ex=67a37920&is=67a227a0&hm=67b970e489276b76570a506971fe6084cdc6372c7656f9ec10ce5ab6f6e773cb& https://cdn.discordapp.com/attachments/1336346460576284702/1336346461109223464/image.png?ex=67a37920&is=67a227a0&hm=0606415a0a20a0c39b62e5d1f9227e271c1dbc8950650d9c758b936f662642a6&
v
@Qwësë It sounds like you're experiencing an issue with dynamic variables in the context of using Relevance AI with VAPI. There could be several reasons why dynamic variables are not working as expected. Here are a few things you might want to check: 1. **Integration Settings**: Ensure that the integration between VAPI and Relevance AI is correctly configured. This includes checking API keys, permissions, and any other relevant settings. 2. **Variable Syntax**: Verify that the syntax used for dynamic variables is correct and that the variables are properly defined within the Relevance AI platform. 3. **Data Flow**: Make sure that the data flow between VAPI and Relevance AI is functioning correctly. There might be a delay or an issue with the data transfer. 4. **Trigger Timing**: If you want the response to come after the call has concluded, you may need to adjust the trigger settings. This could involve setting up a webhook that fires after the call ends or using a different event as a trigger. 5. **Documentation**: Review the documentation for both VAPI and Relevance AI to ensure that you are using the features as intended. You can find information on dynamic variables on the VAPI documentation page you're currently on. If you've checked these aspects and are still facing issues, it might be best to reach out to the support team for more detailed assistance. They can provide more specific guidance based on your setup and use case. Would you like me to assist you with anything else at this moment?
You can continue this conversation by mentioning me in the message.
q
I really don't know what cold be wrong
s
@Qwësë > Does anyone know why my dynamic variables from relevance ai isn't working? When I try it from make, it works. but it doesn't work on relevance. Can you share the call ID for this? > Or does anyone know what to set so the response only comes in after the call has concluded and not when it was initiated? Can you explain more on this, what's your use case with an example?
q
Okay, so I’ve managed to set the transient agent properly on relevance but I don’t know how to make it respond only when the call has been concluded
Relevance has a checkbox for this, but it doesn’t do that, I wait a long time a before the response comes in.
I read up the docs on using server urls to post the end of call report to, but what I need is for the response to the original create a call request to only come in after the call has terminated so I don’t get an error when trying to fetch the transcript
I don’t know if this covers it, I can provide and more details if needed
4 Views