Transfer of credits between different accounts
# supportj
jcguadama
02/05/2025, 5:42 PMGood afternoon... I have two VAPI accounts, I need to transfer credits from one organization's account to another organization's account. Is it possible to make this transfer? Thank you.
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Vapi
02/05/2025, 5:45 PMmessage has been deleted
Vapi
02/05/2025, 5:45 PM@jcguadama
Good afternoon! Transferring credits between two VAPI accounts from different organizations is a specific request that may require administrative privileges or assistance from the VAPI support team. I would recommend reaching out to the support team directly to inquire about the possibility of transferring credits and the process involved.
If you need further assistance or have any other questions, feel free to ask.
Vapi
02/05/2025, 5:45 PMYou can continue this conversation by mentioning me in the message.
Vapi
02/05/2025, 5:47 PMGot it. Tagging @User for additional help.
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jcguadama
02/05/2025, 5:49 PMThank you very much. What is the contact channel to proceed administratively?
jcguadama
02/05/2025, 5:49 PMThank you very much. What is the contact channel to proceed administratively?
v
Vapi
02/05/2025, 5:49 PM@jcguadama
You're welcome! To proceed administratively with transferring credits between VAPI accounts, you should contact the VAPI support team directly. You can typically reach out to them via the official support email, support chat on their website, or through a dedicated support portal if they have one. Please check the official VAPI documentation or the website for the exact contact details and choose the method that works best for you. If you need further assistance, don't hesitate to ask.
s
Shubham Bajaj
02/06/2025, 12:48 PM@jcguadama can you share the source and destination organization IDs?