Enable Auto Reload for each organization
# support
d
If I enable the 'Enable Auto Reload' feature on the billing page for one organization, it enables it for all organizations under my account. Is it possible for me to enable the 'Enable Auto Reload' feature for only one organization?
v
@Dhina Yes, it is possible to enable the 'Enable Auto Reload' feature for just one organization without affecting the others under your account. The feature should be configurable on a per-organization basis, allowing you to have different settings for each one. If you're experiencing issues where changing the setting for one organization affects all others, this might be a bug or a misconfiguration. To resolve this, please ensure you are selecting the correct organization when you're making changes to the 'Enable Auto Reload' feature. If the problem persists, I recommend reaching out to support for more specific guidance on how to address this issue within your account settings.
You can continue this conversation by mentioning me in the message.
d
I already tried to change Enable Auto Reload feature for one organization, but it is not working.
s
@Dhina Is it enabled only for the current organization you're on, and not on all organizations linked with your account? Could you record a Loom video showing this error behavior?
@Dhina also share your ORG_ID on which you have enabled the auto reload.
d
https://www.loom.com/share/a3e4f7681ce1492880ea29fb49af62ff Org ID: 7df820b1-e366-4557-adf7-ff692d6fc46c
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