how can I choose a different voice assistant to go with my prompts other than the one it gives me I see the codes for them but when I try to change it out of the system that I already have it doesn't let me

@Body Dynamics To choose a different voice for your assistant, you typically need to go into the assistant's settings and select the voice model you prefer. If you're seeing codes for different voices, you might need to update the configuration with the code corresponding to the voice you want to use. Here's a general step-by-step guide on how to change the voice: 1. Go to your assistant's overview page. 2. Click on the section where you can edit your assistant's voice. 3. Look for the option to change the voice model or voice selection. 4. Enter the code or select the voice you want from the list provided. 5. Save your changes. If you're encountering issues when trying to change the voice and the system isn't allowing you to make the change, it could be due to a technical glitch or a restriction in the settings. In that case, please ensure that you are following the correct procedure as per the platform's guidelines. If the problem persists, you may need to contact support for further assistance.

@Vapi I have files uploaded in my knowledge base and for some reason it's not coming up for me to select it so that the AI assistant can use it it comes up as none but they are uploaded in the knowledge base how can I fix this so that she can use this

@Body Dynamics It sounds like there might be an issue with the knowledge base configuration. To ensure that your AI assistant can use the files you've uploaded, you'll need to check that the files are correctly linked to your assistant's knowledge base settings. Here's what you can do to troubleshoot the issue: 1. Verify that the files have been successfully uploaded to the knowledge base. You should be able to see them listed in the appropriate section of your dashboard or settings page. 2. Check if the file IDs are correctly referenced in your knowledge base configuration. The file IDs should match the ones that you've uploaded. 3. Ensure that the knowledge base is active and properly connected to your AI assistant. There might be an option to enable or disable the knowledge base that you need to toggle. 4. If there's an option to refresh or rebuild the knowledge base index, try doing that. It might help in updating the system to recognize the newly uploaded files. If you've checked these steps and the issue persists, it might be a technical problem that requires support intervention. Please let me know if you need further assistance or if you would like me to check the configuration for you. If you provide the file IDs, I can help you set them up in the knowledge base.

@Vapi I deleted the files to start over and now they won't upload back into the knowledge base can you help load it

@Body Dynamics I'm here to help, but I don't have the capability to directly upload files to your knowledge base. However, I can guide you through the process. Here's what you can do to upload the files again: 1. **Check File Format and Size**: Ensure that the files you're trying to upload meet the format and size requirements of your knowledge base. 2. **Internet Connection**: Verify that your internet connection is stable. An unstable connection can interrupt the upload process. 3. **Browser Issues**: Try using a different browser or clear your current browser's cache and cookies. Sometimes browser issues can prevent uploads. 4. **Knowledge Base Limits**: Check if there are any limits on the number of files or total size of files that your knowledge base can hold. 5. **Upload Process**: Follow the standard process for uploading files to your knowledge base. This usually involves navigating to the knowledge base section of your AI assistant's platform and using the upload interface provided there. 6. **Error Messages**: Pay attention to any error messages that might appear during the upload process. They can give you clues about what's going wrong. 7. **Documentation**: Refer to the platform's documentation for specific instructions on uploading files to the knowledge base. If you've tried these steps and still can't upload the files, it might be a technical issue with the platform. In that case, you should reach out to the platform's support team for further assistance. They might need to look into the backend to resolve any issues with the knowledge base service.

@Vapi how do I add my go high level account to my vapi account

@Body Dynamics To integrate your Go High Level account with your VAPI account, you'll typically need to follow these steps: 1. **API Keys**: Obtain the necessary API keys or access tokens from Go High Level. This is usually found in the settings or developer section of your Go High Level account. 2. **VAPI Integration Settings**: Log in to your VAPI account and navigate to the integrations page or a similar section where you can manage external connections. 3. **Enter Credentials**: Look for the option to add a new integration or link an external service. Enter the API keys or access tokens from Go High Level when prompted. 4. **Configure Integration**: Set up the specific details of the integration, such as which data to sync or what actions to enable between VAPI and Go High Level. 5. **Save and Test**: Save your settings and, if possible, perform a test to ensure that the integration is working correctly. If you're unsure of the exact steps or if the integration requires specific instructions that are not covered here, please refer to the official documentation provided by VAPI for integrating external services. If the documentation does not provide the necessary information or if you encounter any issues during the process, please reach out to VAPI support for further assistance.

@Body Dynamics can you please rephrase your ticket description and if possible record a loom video describing your issue so I can have better understand of it.

@Shubham Bajaj I don't have a picture to send. I want to use my CRM which is go high level. I need to connect it to my vapi account and I don't know how to do it. I need help with that

@Body Dynamics Do you want to save end of call report inside GHL or book appointments with the GHL?

@User yes it will book appointments with ghl and save end of call reports.

@Body Dynamics you can use GHL webhooks for appointment booking and storing end of call report.

@Shubham Bajaj is there directions on how I set the ghl up

Hey @Body Dynamics To help track down this issue, could you share: - The call ID - What response you expected to get - What response you actually got instead This would really help me figure out what went wrong!