What happen?
# support
z
Hello! Today I showed my assistant with my client for the first, and it went terrible, much worst than what I used to. Can you help me understand what happen? What can I do to improve it? call id : 9e606d6c-d9be-4eae-a826-8118e7ad5a07
s
Hey @Ze To help track down this issue, could you share: - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help me figure out what went wrong!
z
it was the whole call, it just stoped answering and start bugging
s
@Ze If you can be more specific around the ask template then I will be able to understand your issue.
z
It was the whole conversation, it stopped out of nowhere, it was lagging, it was painfull
s
@Ze Set your model’s temperature to 0.3, Deepgram’s endpoint to 300 ms, and then set waitSeconds to 0.8 of startSpeakingPlan. Once these settings are in place, proceed to test the assistant.