Hello @Katrina My issue for knowledge-based is fixed you can check the below loom video which is provided to me by @Shubham Bajaj I hope this will be helpful for you too. Video : https://www.loom.com/share/9986c175aef146f9b85631414d5e1d67?sid=26fd4532-530b-4093-8495-009c6690fc70