Hi, i've been building a callTransfer function wit...
# support
a
When I've been testing with my client the warm message is starting as soon as the transferCall starts so by the time the sales person answers, the message is already half spoken. Is there a way to delay when the warm message starts i.e. after the call is connected?
s
@Alex you can use **warm-transfer-wait-for-operator-to-speak-first-and-then-say-message**: The assistant dials the destination, waits for the operator to speak, delivers the message to the destination party, and then connects the customer. https://cdn.discordapp.com/attachments/1337412016985473044/1337601244327313540/Screenshot_2025-02-08_at_7.19.17_AM.png?ex=67a809bc&is=67a6b83c&hm=f422049fe78a0f3d377241e3dcf0804776b00b4df897ad8151ffeff01d249449&
a
Thank you 🙌
2 Views