Wallet frozen
# support
a
I'm relatively new to VAPI and started not too long ago. I have never purchased credits before and I just got my wallet frozen due to not having enough credits. I'm trying to buy more, I tried to add a new CC, whether is throught the "link" button automatically or manually putting the numbers of the CC but nothing works. The "Buy Credits" button is greyed out no matter what I do. Can anyone help on this?
s
can you send me your wallet_id?
a
b9b0ba97-3115-4beb-828f-c08ae61d99df
please let me know if there is anything else you might need
@User @User Please, can anyone help?
c
Fixed.
a
Thank you!
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