I've created two different assistants with two sep...
# general-english
j
I've created two different assistants with two separate scenarios through make.com, both using a google integration. I'm having the same issue with both, where the data is usually entered into google calendar/sheets but the assistant verbally throws an request failed message while talking. Scenario 1. Assistant gathers info for scheduling an appointment, checks the calendar for conflicts, and schedules the appointment. I've copied this nearly identically from this video: youtube.com/watch?v=rF5fhzYeapg Scenario 2. Assistant collects caller information regarding hotel internet connectivity issues. The custom tool (openTicket) calls a make webhook and sends the numerous properties as strings, each property is an individual detail collected (caller name, hotel location, hotel name, preferred contact method, description of issue). For now I am using google sheets and appending rows with the collected details. In the future I'll change the make flow to open a ticket through a CRM. This one was made from scratch by me. Occasionally several seconds later it will say success, this happens for both agents. I'm suspecting it is a timeout issue based on a few logs I've seen, but then again it should be giving a request delayed message rather than request failed message. Anyone have thoughts on this? I'm still new to VAPI and Make. I've only been at it for about three weeks. Anyone have a good resource for best practices, examples of great builds, or something along those lines?