We're having trouble detecting voicemail with Twilio on a recent batch of calls. It seemed to have worked well before and voicemail config hasnt changed for this. Could you help us take a look?
Call ID:
e3b1cbcb-c158-4bb5-91fa-172e191a356a
2e40f1de-a440-465a-ae9a-c5e5fea42cfc
d7ed3c24-b00b-4f52-96fe-a3a6cbbc24bb
c
Chiranjeet Mishra
02/10/2025, 6:17 AM
Hey Amir, can you take a look into this documentation
a
amir
02/10/2025, 8:28 PM
Hey Sahil, I read the documentation extensively and spent a few hours testing different iterations. This current version of the config has been working well but seems like something happened in those calls.
Would you be able to help debug?
c
Chiranjeet Mishra
02/12/2025, 11:20 AM
If you could provide the latest call_id with the most recent changes, then I can take a look at it.
a
amir
02/15/2025, 3:22 AM
Sahil, it seems to be back now. We can close this for now and revisit if it reappears. Thanks