Hello Vapi Support,
My assistant is using transferCall, but the call is not being forwarded.
Call ID: 8ead3e26-05ca-4865-a651-4c83bef12d1a
According to the logs, the command is executed:
15:43:01:471 [LOG] Model called tool: transferCall({"destination":"+XXXXXXXXXXXXX"})
The assistant says, "I am forwarding the call now," but instead of transferring, the call simply ends. Model: GPT-4o, Temp: 0.3, Detect Emotion: Off.
Questions:
Does transferCall need to be explicitly enabled?
Are there any configuration settings I need to adjust?
Thanks for your help!