Hey, i was hoping somebody could help me. I have the transferCall function setup to be transferred to certain numbers based on the call. When i've been testing, if the call rings out and nobody answers the transfer it's currently going to my clients voicemail. How can we get it to return back to the assistant if nobody answers the transfer? i.e. so my assistant can say "Sorry, nobody in sales can take your call right now. What's the best time for me to get them to call you back" etc?

Hey, we will be having an Office Hour in 20 minutes. Can you hop in and get your query resolved during it?

Sorry i missed this, could you post a response on here?

Hey Alex, please check this documentation for handling if specialists/agents doesn't answers the call on transfer.