VAPI KNOWLEDGE BASE FEATURE DISAPPEAR
# supportk
Kevin
02/11/2025, 6:19 AMHey guys!! Someone experience this before? Basically I can't use knowledge, as I've used to and I don't know the solution
https://cdn.discordapp.com/attachments/1338756259221995553/1338756259628716032/1.png?ex=67ac3d6d&is=67aaebed&hm=92419f413d7e8b25f7ccccb10223482a3c9dc7bb21176fdfd649a7342cedae48&
https://cdn.discordapp.com/attachments/1338756259221995553/1338756259918385212/2.png?ex=67ac3d6d&is=67aaebed&hm=9db909a256aab6f4a9ddc0b9cf81115d61d180b35fd32ee340e322dfaeb69bac&
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belphie
02/11/2025, 7:44 AMIve just experienced this too 😱 , it was working yesterday
belphie
02/11/2025, 7:56 AMapparently support got discontinuedhttps://discord.com/channels/1211482211119796234/1211483332496465962/1337192751753592903
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Perry13
02/11/2025, 12:57 PMCan anyone help me know if the issue with knowledge base in Vapi is resolve. Last time I've checked it's still not working.
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pasamelo
02/11/2025, 3:04 PMOne of my developers tells me that this feature is still working via API.
pasamelo
02/11/2025, 3:07 PMc
Chiranjeet Mishra
02/12/2025, 10:04 AMYes, it is accessible through API now.
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Kevin
02/12/2025, 10:06 AMKevin
02/12/2025, 10:07 AMShould I follow this?
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Chiranjeet Mishra
02/12/2025, 12:29 PMHey Calvin, please follow the loom video to create the KB and it will help you get unblocked.
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Kevin
02/12/2025, 1:29 PMGot it. Thank you!
Kevin
02/17/2025, 3:37 PMHey Shubham! Now I done with the video, I successfully setuped the KB, but then If I exit these pages the KB gonna stay with the agents?
Kevin
02/17/2025, 3:44 PMAnd it's also not work well. Did the same as it in the video, but its not work. By the way the API connection in https://docs.vapi.ai/api-reference/knowledge-bases/create?playground=%2Fapi-reference%2Fassistants%2Fupdate recieve the 200 status code.
So I am really confused right now.
I have to work on this projekt, the client wait for the agent.
Please help me solve this!
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Shubham Bajaj
02/19/2025, 10:12 AMHey @Kevin sorry to hear it's not working for you.
Shubham Bajaj
02/19/2025, 10:12 AMYes its assoicated with your assistant.
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Chiranjeet Mishra
02/19/2025, 10:12 AMTo help track down this issue, could you share:
- The call ID
- What response you expected to get
- What response you actually got instead
This would really help us figure out what went wrong!
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