mrincognito
02/11/2025, 8:20 PMendReason being assistant-forwarded-call. Instead we need the assistant to detect if the forwarded call goes to VM and if so then send is an end-of-call-report with endReason being voicemail.
Do we call forwarding through special "Transfer Call" function as explaind [here](https://docs.vapi.ai/documentation/advanced-concepts/calls/dynamic-call-transfers)
Can we make this happen with VAPI?
Thank you!!mrincognito
02/12/2025, 4:01 PMend-of-call-summary notification before it even had a chance to detect the voicemail. It sends the notification as soon as it forwarded the call, without even waiting for the new phone to answer.
In other words, how can we make for forwarded calls to detect voicemail?
I already tried to set transferPlan.mode to warm-transfer-wait-for-operator-to-speak-first-and-then-say-message but this didn't help.
Will you help?
ThanksSahil
02/13/2025, 2:27 PMmrincognito
02/13/2025, 5:15 PMtransferPlan . I tried this feature to announce the call summary to the number the call is forwarded to but this does not seem to work. Here's my settings for the transferPlan. I attached a photo of what i setup in transferPlan.
Am I doing something wrong?
Thanks
https://cdn.discordapp.com/attachments/1338967884025823364/1339646004072284210/image.png?ex=67af7a10&is=67ae2890&hm=3c73149d19d7614ac6e108e6d229327a85ecdeed5eea6ea2add61e5bcb21c060&