Hi, I'm getting a 201 status code, but the outbound calls havent been going through since yesterday. Call ID: 4bd7e51c-ace3-4008-b9de-74fce3204b2a

Hey Matlida, I apologize for the inconvenience you experienced earlier. We encountered an issue on our end, but it has been resolved.

still experiencing the same issue

can you share the recent call ID?

This is the recent call ID: 3fd5e8a7-632f-4787-80a7-31795892693e

🔵 17:52:40:093 Call

3fd5e8a7-632f-4787-80a7-31795892693e

Waited 300s But Transport Never Connected. Hey Matilda, as you can see in the above logs twilio is failing to create/connect call. Can you check with twilio suppport for this?

CAa3dd70903cfdb3da175864e38b48a9d8

Okay, it's just that there was a time you had to restart an account I was working on for a client, I had the same issue but with concurrency problems too.

Hey Matlida, can you link me to that support ticket?

https://discord.com/channels/1211482211119796234/1331890584826155018/1334154207040897064 it was a trial account they were using to gauge if it could meet their customer support needs

Matlida you want me to reset your ORG concurrency? How's this related to current context?

I havent asked you to reset it, i mentioned you had helped with a 201 status error earlier even though it was related to concurrency then you asked me to share the link which I did.

Sounds, good.