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Call ID: a577fcd9-f2d5-4d9a-857a-4c16d27f36c0

Agent is making up things like Half-day packages and giving prices that don't exist in our KB, I recently transfered to Trieve but I never had these issues until now. Can anyone help me fix this and prevent made up answers in the future? My client wants to go live this weekend so I am stressing

Read this article <https://canonical.chat/blog/model_assisted_generation>, and you will get a better insight into what happens. It is not 100% accurate all the time, but to make it right, you will need to properly fine-tune the data.

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Okay I will try this when I get home and update you thank you

So if I use this method I need to remove the Trieve Knowledge Base from my assistant correct? What was the point of Trieve if it's working worse than the previous KB system and now the recommended solution is a workaround avoiding Trieve?

Frustrating.. But I will try to make the Gemini solution work

I needed a super quick solution since they’re going live tomorrow for now I just put my KB info into the system prompt and that seems reliable. (Thankfully the kb is very short lol)