Wallet is frozen, but I still have remaining credi...
# supportv
vstar
02/13/2025, 7:30 AMFor some reason my wallet is frozen but I still have remaining credits
https://cdn.discordapp.com/attachments/1339498837445705830/1339498837672202291/Screenshot_2025-02-13_at_2.29.49_AM.png?ex=67aef101&is=67ad9f81&hm=ad0484043ab14990f2f6118113315ed95e762fe90fa55bc745e32a751d23d429&
v
vstar
02/13/2025, 4:01 PM50066f9f-0192-45d0-b4d2-e34373ef7654
c
Chiranjeet Mishra
02/13/2025, 11:07 PMFixed.
h
Hado - Anthony Toigo
02/27/2025, 8:56 AMI've got the same issue with $83 credits locked up in my wallet I'll give you the wallet id when you get back to me. Thx Sahil
Hado - Anthony Toigo
03/13/2025, 9:24 AMCan somebody fix my credits? Wallet's been broken for quite a while now and my developers need to do some building and testing. Also, where do I locate the wallet_id
Hado - Anthony Toigo
03/13/2025, 9:29 AMNever mind. I just upgraded the billing to the new setup and found the concurrency add - added one for $10 and it's all working and drawing down on the wallet surplus. Hello Sahil, I asked to get my wallet fixed on 27/02 but haven't heard back from anyone yet. Need to get it fixed asap so we can get back to developing on Vapi again. I'll try to locate the wallet_id and post that up here.
2 Views