Voicemail Detection function not working and endin...
# support
j
We recently implemented the recommended voicemail detection as stated in VAPI documentation here: https://docs.vapi.ai/documentation/advanced-concepts/calls/voice-mail-detection#1-using-twilios-voicemail-detection although now it just seems to end calls for no reason? Can someone please tell us what is going on or we may have to remove this function entirely as it seems it doesn't work 😦 JSON: "voicemailDetection": { "provider": "twilio", "enabled": true, "machineDetectionTimeout": 15, "voicemailDetectionTypes": [ "machine_start", "machine_end_beep", "human" ] "model": { "model": "gpt-3.5-turbo", "tools": [ { "type": "voicemail" } ], Call ID: 501ddc5f-15b4-41ac-8e49-94d9f2cf6f20 Time stamp: 1:00
c
Hey James, you will need to use the gpt-4o and set the temperature as 0.3 which will solve this issue.
j
Thank you so much! All seems to be working 🙂
n
Hi, I have the same problem, is it only with gpt-4o or is it also possible with gpt-4o-mini
2 Views