We recently implemented the recommended voicemail detection as stated in VAPI documentation here:
https://docs.vapi.ai/documentation/advanced-concepts/calls/voice-mail-detection#1-using-twilios-voicemail-detection although now it just seems to end calls for no reason?
Can someone please tell us what is going on or we may have to remove this function entirely as it seems it doesn't work 😦
JSON:
"voicemailDetection": {
"provider": "twilio",
"enabled": true,
"machineDetectionTimeout": 15,
"voicemailDetectionTypes": [
"machine_start",
"machine_end_beep",
"human"
]
"model": {
"model": "gpt-3.5-turbo",
"tools": [
{
"type": "voicemail"
}
],
Call ID: 501ddc5f-15b4-41ac-8e49-94d9f2cf6f20
Time stamp: 1:00