Knowledge Base down? 404
# support
k
Hi, I've been trying to access the knowledge base on Vapi since this morning to make it available to the assistant. However, when I attempt to select it on the right-hand side, no options are displayed. The only available action is clicking the plus (+) symbol, which immediately redirects me to the following page: [https://docs.vapi.ai/knowledge-base](https://docs.vapi.ai/knowledge-base). Who can help me resolve this issue? Thanks in advance!
c
Hey Kaan, just waned to understand your from experience what's going wrong for you and what can be improved. FYI: You can checkout this loom video and can setup the KB by yourself within 10 minutes.
k
Hi Shubham, Thanks for your response and support! My issue is that I can't select the knowledge base on the right-hand side. The only available option is clicking the plus (+) symbol, which then redirects me to this page. I watched the Loom video—thanks for that! I have already created and added the knowledge base, but it does not appear on the right-hand side. Could this be a permissions issue, or am I missing an important step? I’d really appreciate your help! Best regards, Kaan
c
Hey Kaan, we are working on adding the KB support on the dashboard because of this you don't see the KB on right side of your assistants.
k
Thanks for the update! That makes sense. I appreciate the clarification. Do you have an estimated timeline for when KB support will be available on the dashboard? In the meantime, is there an alternative way to link the knowledge base to the assistant? Looking forward to your feedback! Best, Kaan
Unfortunately, the issue still persists. I have already created and added the knowledge base, but it still does not appear on the right-hand side.
r
its the same problem for me i have 404 error and i cannot work
c
Hey Kaan, the KB won't be appearing on the dashboard instead it's tied to your assistant you can verify it using APIs for now.
Hey Kaan, because of no response closing this ticket.
k
sorry. i dont understand. what do you meaning with KB
c
KB means knowledge Base.
let me know if your still blocked with KB.
k
yes. i still blocked
Hi Shubnam. Can you help me, please?
c
Hey Kaan, as mentioned earlier you cannot use dashboard for creating and consuming the kB instead have to use API for it and the process was shared with you. Now I want to understand what's blocking you and were your currently blocked.
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