Unlimited outbound if Twilio number imported?
# general-englisha
AiTitus :)
02/13/2025, 7:58 PMAre you sure the outbound limit goes away? @Shubham Bajaj @User @User can you confirm? I thought it was 10 incoming or outgoing, I have hit concurrency limits with outgoing as well and my numbers are on twilio. Have you @Mason | Building KOI ?
AiTitus :)
02/13/2025, 8:02 PMcan you confirm? Mason said:
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you can have 10 ongoing calls at the same time. If you are doing outbound calls you are limited to 10 total per day if you bought the number from vapi. If you import the number from twilio then that outbound limit goes awayAiTitus :)
02/13/2025, 8:03 PMI have experienced outbound limits even though my numbers are on Twilio so wanted to confirm. Is there a doc that details more about concurrency?
m
Mason | Building KOI
02/13/2025, 8:07 PMthis is the message I'm referring to:
https://discord.com/channels/1211482211119796234/1211483332496465962/1295313327064612895
Mason | Building KOI
02/13/2025, 8:08 PMseparate from call concurrency, you have a daily outbound call limit of 10 total outbound calls / day if you're using a vapi number. That total non concurrent call limit for outbound goes away if you import your own number from twilio
Mason | Building KOI
02/13/2025, 8:20 PMbut the concurrency limit still remains
a
AiTitus :)
02/13/2025, 11:19 PMgot it @Mason | Building KOI thanks! so it is per day # of calls pretty much is 10 capped.
m
Mason | Building KOI
02/14/2025, 2:13 PMyessir exactly, for outbound when you use a vapi number