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VAPI Invalid mail webhook response
# support
r
Ramy
02/14/2025, 10:05 AM
call ID : 620a982d-ccda-489d-9698-434d6149c723 Timestamp: 2025-02-14 09:14:24.148 Expected response : want make to respond back to vapi that the email is either invalid or valid Actual response : the response received on server side between make and VAPI but it's not mentioned during the call, I am validating the email entered by an inbound calling customer for a CS voice agent. I want to know how to configure the HTTP response code of webhook response module in make to let the agent know it`s invalid mail and also the prompt tweak to let the agent tell the calling customer that the mail is invalid
https://cdn.discordapp.com/attachments/1339900285727805513/1339900286000693300/Invalid_webhook_response.PNG?ex=67b066e2&is=67af1562&hm=3f951cb1192760e2f8177c20a80a7a28457e1821abe88ba13587893599dbc6c4&
https://cdn.discordapp.com/attachments/1339900285727805513/1339900286302687332/VAPI_response.PNG?ex=67b066e2&is=67af1562&hm=69c0360803d9254987e33a9a59892cb468139acabf220a4f9e60007befcdf992&
https://cdn.discordapp.com/attachments/1339900285727805513/1339900286587768903/Ticket_details_prompt.PNG?ex=67b066e2&is=67af1562&hm=d0fff0e31e8e1096acea559770fccf2048ea56fb77a9782a78283acc9039f836&
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Chiranjeet Mishra
02/14/2025, 4:27 PM
Hey Ramy, your returning tool call response in wrong format instead your supposed to return the tool call ID and result.
\[expected_format\]
Copy code
{ "results": [ { "toolCallId": "X", "result": "Y" } ] }
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Ramy
02/16/2025, 12:40 PM
I followed the format but still the VAPI agent cannot get the result
https://cdn.discordapp.com/attachments/1339900285727805513/1340664058910740501/image.png?ex=67b32e33&is=67b1dcb3&hm=6e6f9ecdf19d39ed192467243ef2063f6babee83c143416bc67477fa85dda5aa&
Ramy
02/16/2025, 12:40 PM
https://cdn.discordapp.com/attachments/1339900285727805513/1340664110735425647/image.png?ex=67b32e40&is=67b1dcc0&hm=8f8aabfc058066febda71740b6653c2a11f076e08c309130b550f41f6b217834&
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Chiranjeet Mishra
02/17/2025, 1:14 PM
Hey Ramy, can you share the call ID?
x
xDekohyx
03/11/2025, 10:21 PM
Hey, same problem here.... Vapi log: { "results": [ { "tool_call_id": "call_Ulqw7nP9KvgB6pICCHLlDbrG", "result": "Nazdar, jak se máš?" } ] } Assistant should say: "Nazdar, jak se máš?" but said error message.... Please help
https://cdn.discordapp.com/attachments/1339900285727805513/1349145194821586974/image.png?ex=67d208e0&is=67d0b760&hm=5dfe8d8d0ba9a9d0afb1a21412024b457f15fb3bbde3afd5a1fde21e983c52ac&
https://cdn.discordapp.com/attachments/1339900285727805513/1349145195224109136/image.png?ex=67d208e0&is=67d0b760&hm=c162ab53c028fbcd9a99c9a09a299282743c8ae517e11ea226c317cc84b8ed8d&
xDekohyx
03/12/2025, 6:09 PM
Complete message i have empty
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Chiranjeet Mishra
03/13/2025, 11:49 PM
Milan please create a new #support ticket for your issue.
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