Assistant not responding
# supportg
Gelo
02/14/2025, 4:28 PMHi. Upon reviewing a call made by my AI assistant, the assistant did not respond to the client. Please investigate on this. Thank you.
Call ID: f5a6e692-6387-4807-8563-617fab389bb1
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Manuel Saelices
02/14/2025, 6:01 PMSame issue for us, but not only one call but hundred of them
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Chiranjeet Mishra
02/14/2025, 8:00 PMHey Gelo and Manuel, the issue is openai models are not generating the response and it has been resolved. You can try making calls in next 15 minutes.
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OgagaPengist
04/04/2025, 8:01 AM@Shubham Bajaj I am having the same issues for the past three days please help
OgagaPengist
04/04/2025, 2:14 PM@Manuel Saelices @Gelo Is the issue fixed for you? My agent is doing the same thing
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Chiranjeet Mishra
04/07/2025, 8:51 PMHey OgagaPengist, this support ticket has been closed. You won't be getting any responses further as it doesn't fall under SLA and new support ticket rules. Kindly create a new support ticket and share the call ID over there.
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