Make.com, Vapi and ZohoCRM integration
# support
c
Good afternoon, I need help because I am bringing lead data from Zoho CRM. Every time a lead is created, it is inserted into a Google Sheets spreadsheet, and at the moment it is inserted, I need VAPI to be able to generate a call. It is important to clarify that I have already managed to integrate Zoho and Google Sheets through Make, but connecting Sheets with VAPI has been quite challenging for me. Additionally, the data in the spreadsheet, such as the lead's name and phone number, will be used during the call, depending on the client. How can I automate these calls directly from the spreadsheet? I have been trying to do it for a long time, but I haven't been able to.
p
Hello CoolerIsland, You must utilize the API to make calls. There is no direct method to upload a spreadsheet to making calls. For personalizing calls, you must provide customer data immediately prior to the call. I recommend reviewing these videos to begin with outbound calls:
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