Hello, I am having issues with Call Forwarding. It...
# supportm
Mian Khan
02/15/2025, 7:28 PMThe tool on the other agent is working but my function is not working properly. I have even copied the JSON code of the other agent but still no luck. Please guide me on this ASAP.
working sid: abe92fc0-ab0c-40b9-a78a-465572d430a4
not working sid: af6a1bc2-eeee-44ce-8b3f-f2e6e2ea32c3
k
Kyle
02/15/2025, 9:53 PMHey Mian, looks like it is an tool call ID not the call ID.
Kyle
02/15/2025, 9:54 PMTo help track down this issue, could you share:
- The call ID
- When exactly this happened (the timestamp)
- What response you expected to get
- What response you actually got instead
This would really help us figure out what went wrong!
Kyle
02/15/2025, 9:54 PMYou can get the call id from Vapi dashboard.
1. Goto Vapi Dashboard
2. Navigate to left side of dashboard (navbar) and look for logs > calls
3. Copy the Id under call ID.
Make sure to share the recent call's call id.
2 Views