Hello,
I am experiencing an issue with VAPI.io. I successfully uploaded a file and copied the URL, which works perfectly when accessed directly:
https://jtuyprjjgxbgmtjiykoa.supabase.co/storage/v1/object/public/files/1739713155579-9094418d-cb29-4527-a570-430905fc6a58.pdf
However, the file does not appear in the VAPI.io database, and I cannot select it for use. I have checked the logs, and there are no errors.
Here’s what I have already verified:
The file URL is accessible and working correctly.
There are no errors in the VAPI.io logs.
The file is hosted on Supabase.
I tried refreshing the database, but the file is still not detected.
I checked if the file format (PDF) is supported, but there is no clear indication.
Could you please help me resolve this issue? Is there a manual update required to sync the file with the VAPI.io database?
Thank you for your assistance.