SIP connection failures since early today
# support
k
logs
šŸ”µ 18:56:44:665 CallId: 8c6f6622-dea5-4dae-ada7-96289e594851 Determined Update: { "status": "ended", "endedReason": "sip-gateway-failed-to-connect-call" } šŸ”µ 19:01:43:854 Call
8c6f6622-dea5-4dae-ada7-96289e594851
Waited 300s But Transport Never Connected. There could be two possible reasons for this either your telephony failed to connect in the required time or you have mis configuration in your sip connection. Can you check in your telephony logs what went wrong? If you can get a PCAP file from your telephony, then I can take a look as well.