We have happy for several clients projects and are using 11 labs as the voice integrated or is anyone having experiences where their AI voice agents are suddenly not working? All of my agents are off-line. Meaning I can access them. I can start a conversation but they are on permanent mute and then it exits the room. Is anyone else having this experience? Is something going on with VAPI or 11 labs?

Hey Spanky, 11L was having an issue earlier due to a deployment and were executing rate limiting against Vapi ([incident](https://status.vapi.ai/incident/516247)). The issue should be resolved now, but we're still seeing a few calls where long periods of silence are happening and are continuing to investigate on our side - might be lagging function calls, gpt, really anything in the stack. As a side note: we also pass Cartesia as a backup for all TTS needs, but noticed this was rarely being used during the outage etc.