Workflows - Conditions do not work
# support
h
No matter what I do, conditions never seem to work. It shows an error (with no details) once I answer the question from the gather step, but it never proceeds any further. I am attempting to duplicate the same basic functionality I have working in Blocks. I can provide the entire workflow code block if that may be helpful. I have not been able to find any working example of conditions actually working.
c
It must be a bug, they don't work for me either.
h
Thanks for confirming it is not just me!
s
Hey @Headwai @CriptoJuanxo can you guys share a loom video so I can take a look?
h
Of course. https://www.loom.com/share/8ccf4320a0984e1ab88b10fb77b9d933?sid=e371fa7f-507b-46bb-b74b-796e4c0c28e9 - here I am trying the workflow. The assistant asks "Do you have medicare parts a&b?" and I respond with Yes. You see it shows the error toast popup at the bottom. Let me know if you need any more details or if you want the workflow code.
It pops up with that error no matter what I answer. I have tried many different combinations of settings in the Gather step but nothing seems to work.
c
exactly the same
v
Hey @headwai, thanks for the loom video. I will share it with the team.
c
The error remains unresolved. When the workflow flow reaches a conditional, it doesn't matter what it does—an error occurs, and the call ends unexpectedly.
s
looking into it @CriptoJuanxo @Headwai
s
Any timelines on this workflow issue getting resolved
s
As of know workflows are not multi lingual so it didn't worked for you @Shiks254 and @Headwai
But good part is team is owning this, and wanted to know
why on workflows
your current process.
h
@Shubham Bajaj Very strange, it doesn't just stop the workflow now. It asks the question, and I answer, and then it asks it again in a completely different language haha. Do I need to re-create the workflow from scratch or do anything different?
Welp, nevermind. I just tried it several more times and it is the same problem as before. Not sure why it started answering me in a different language haha. I had not changed a thing in the workflow since testing last.
s
@Headwai can you share this workflow ID and call ID?
@Headwai please share the workflow ID and call ID so I could take a look and figure out what went wrong!!
c
Why don use this? is the same problem