Account Issue
# support
m
I previously had my organization account on Vapi. However, I was later invited to another organization using the same email ID. When I joined the new organization, I was still able to use the wallet funds provided by the organization. and use my api key, However, I have recently noticed that I have two different accounts instead of a single merged one. This has caused confusion, and I would like assistance in resolving this issue. Could you please help me consolidate or clarify how these accounts should function? Looking forward to your support. email : sumit.maurya@qsstechnosoft.com
@User ?
v
This is actually the expected functionality. Here's why: 1\. **Multiple Organization Memberships**: \- Users can be members of multiple organizations simultaneously \- Each organization has its own separate wallet/subscription and API keys \- This is by design to maintain proper separation of resources and billing 2\. **What's Happening**: When you're invited to a new organization, the system: \- Creates a new organization membership \- Maintains your existing organization memberships \- Each organization maintains its own separate: - API keys - Wallet funds - User roles and permissions 3\. **Recommended Usage**: \- Use the organization switcher in the dashboard to move between organizations \- Each organization's API key should only be used for that organization's resources \- Keep track of which organization you're currently using when making API calls
@mauryasumit let me know if you still require further help or has more doubts.