Test suites not working
# support
r
Hi team, I am trying out the Test suites feature, because I find it particularly interesting and it's something I was waiting for. Unfortunately it seems not working for me, the conversation never starts there is 30 seconds of silence before the timeout. I tried changing many times the test script but it doesn't make any difference. I am not sure what is going wrong here, can you please help me understand what I am doing it wrong? 🙏
k
Hey! To help track down this issue, could you share: - The test suite ID or test run ID This would really help us figure out what went wrong!
r
k
Hey @Rublo sorry for the delay and I have shared the test runs with the team to investigate.
i
test id: b76f1327-112e-4152-b4f3-a94d5561164f, im getting Test Run Error Whoops, there was an error running the test suite. Please try again or reach out to us.
a
Hey, I’m experiencing the same issue when running tests. I get the following error: “Whoops, there was an error running the test suite. Please try again or reach out to us.” Here are my details: • Test Suite ID: 6ba76b65-c696-4865-b5b2-03507d0d8006 • Organisation ID: efe37c62-14f1-42a3-a547-9db550254ff4
k
Checking with the team, and I'll get back as soon as possible.