Knowledge Base Error
# support
g
I have uploaded Knowledge Base 2 separate times and when i go to add it to the agent it shows there is no knowledge bases z I refreshed the browser multiple times and opened it in a different browser https://cdn.discordapp.com/attachments/1343807058272845864/1343807058817843220/IMG_0657.mov?ex=67be9d59&is=67bd4bd9&hm=c4ebbf2d4d34f5735904a6391d921548c7980e63a4b606d6c15a058d95880319&
m
go to documentation and follow steps which are there. my personal faviourite is BYOK method where you manually create dataset in "trieve" and than use import API . Normal API didn't worked for me but import api worked , so give it a try
g
Thank you
k
Hey Garrett and Meet307, we've noticed that when using our API key for creating a knowledge base, the request sometimes fails with a 403 error. The problem seems to be related to how our create plan system syncs with Trieve, causing issues when the same key is used repeatedly. Temporary solution: For now, please use your own Trieve dataset for the knowledge base(as already mentioned by meet3007). This workaround avoids the syncing issue and should let the KB process go through without errors.
n
This issue shold be resolved now!
k
Marking this ticket as Solved ✅