Issue with getting summary to be played on call tr...
# support
s
Hey @Shubham Bajaj can you peek at the screen shot and let me know if I am missing something here? For some reason when the call is transferred, it does not play the summary message on the receiving end. Also for these modes: const summaryModes = [ 'warm-transfer-say-summary', 'warm-transfer-wait-for-operator-to-speak-first-and-then-say-summary', ]; do they disconnect once the AI has said the summary? It does not mention that in the docs Thanks again! https://cdn.discordapp.com/attachments/1344167538174591076/1344167538669387848/image.png?ex=67bfed12&is=67be9b92&hm=89344dd77ab25eadbdbee086965294d2743bb9c63d79b062d0e4a57ce977243f&
k
Hey! To help track down this issue, could you share: - The call ID This would really help us figure out what went wrong!
s
6b56c740-4d35-4d43-816a-df4409d8cf66 Here is one
@Shubham Bajaj
Shubham - it is working now - didn't change any code. Not sure what went wrong
k
Marking this ticket as Solved ✅