Hello, I cloned a voice that I'm going to use for one of my agents in Vapi. But, when I connected my 11labs credentials to Vapi, all my other agents stopped working because it couldn't find the voice they're using (from library). How do I fix that? I need to use both my cloned voice and the voices from the library. Thanks!

Hey there! It sounds like you're running into some issues with voice recognition after connecting your 11labs credentials to Vapi. No worries, I can help you with that! Here are some steps you can take to resolve the issue and use both your cloned voice and the library voices: 1. **Check Your API Credentials**: Make sure that your 11labs API key is correctly entered in the VAPI Provider Key section. Incorrect credentials can lead to issues with voice recognition. 2. **Sync Your Voices**: Go to the Voice Library in Vapi and ensure that you have synced your cloned voice with 11labs. Select 11labs as your voice provider and click on "Sync with 11labs." 3. **Verify Voice IDs**: Double-check that the voice IDs for your library voices are still valid and correctly configured in Vapi. If any voice IDs are not recognized, you may need to re-sync or re-add those voices. 4. **Review Configuration Settings**: Ensure that the voice model settings in Vapi align with the desired settings for both your cloned voice and the library voices. This includes checking language and accent configurations. 5. **Check for Errors**: Look at the VAPI logs for any error messages that might indicate specific problems with voice recognition. This can help you identify what might be going wrong. 6. **Test in Different Environments**: If possible, try testing your setup in a different environment to rule out any device-specific issues. If you follow these steps and still encounter issues, it might be helpful to consult the VAPI documentation or community for further assistance. Let me know if you need more help! 😊 Sources: - [Integrating Multiple Voice Options in VAPI](https://docs.vapi.ai/customization/custom-voices/playht) - [Troubleshooting Voice Recognition Issues in VAPI](https://discord.com/channels/1211482211119796234/1211483291191083018/1334024569861963788)

I understand that after connecting your ElevenLabs credentials, your agents using library voices stopped working. This is happening because when credentials are present, the system first looks for voices in your ElevenLabs account rather than the public library. To implement the fix: 1\. For agents using your cloned voice: \- Keep the ElevenLabs credentials in the agent configuration \- Use your cloned voice ID 2\. For agents using library voices: \- Remove the ElevenLabs credentials from the agent configuration \- Keep using the library voice IDs This change is based on how Vapi handles voice validation and credential management. Let me know if you need any clarification or help implementing these changes!