OVERPAYMENT
# support
u
Hello, since 2 days I have to pay a lot compare to before and actually I am just test, correct and retry my assistants. It's not even in production but I dont understand why since 2 days I have to pay. Is there something wrong ?
v
Hi there! 😊 Could you provide more details about your recent usage? For example, have you made any changes to your account settings, such as switching to the new "Credit Based Billing" system or enabling any add-ons? Also, are you seeing any specific charges or discrepancies in your billing statement that seem unusual? This information will help us pinpoint the issue. You might find it helpful to review the [billing FAQ](https://docs.vapi.ai/billing/billing-faq) and recent [pricing changes](https://docs.vapi.ai/changelog/2024/10/10) for more context. Sources: - [Billing FAQ](https://docs.vapi.ai/billing/billing-faq) - [Recent Pricing Changes](https://docs.vapi.ai/changelog/2024/10/10)
u
I don’t think so, but I had to disable automatic payments because it was charging too much.
I just want to understand ?
s
Hey @Flooche can you share your orgID?