SIP trunk and Vapi Integration
# support
t
My name is Teruhiko, and I am reaching out on behalf of Maven AI, as well as the CEOs of Union Telecom and Mapxs CRM. Our companies are interested in using Vapi AI assistants to make and receive phone calls directly through the Vapi platform. Could you kindly provide us with the following information? • Registered Address • Username (must support numbers, special characters, and accents, including the hyphen “-”) • Password • SIP Trunk We appreciate your assistance and look forward to your response.
n
Vapi doesn't work like that, and interconnecting a traditional Telecom SBC isn't straight forward. To connect from a telco SBC to Vapi, try having a look at https://developers.cloudonix.com under the integration section, specifically service providers - should provide ample information. If you still have question, feel free to DM me.
s
@Teru Please refer to the following guides that demonstrate how to establish a connection with your SIP provider. **Note**: While these guides use Twilio as an example, the process remains consistent across other telephony providers. https://vapi.notion.site/SIP-104008c8393f80feaeb7de8ca19565ed
@Nir S (CEO/Founder @Cloudonix) thanks for trying to help @Teru
t
Thank you so much, @Shubham Bajaj, for the reply too. I understand the need to use twilio and others platforms. Our goal is not to use any other system or software other than Vapi’s. Why is that so? Because the cost of implementing it in Brazil is way too high. Thinking on scalability. Therefore, the way twilio and vonage is integrated to Vapi would, maybe, solve that issue. And, that is we are looking for. My partners business is car leaders and manufacturers, like: Honda, Volkswagen, Fiat and all of them.
n
@Teru DM and I'll show you how we helped a customer in Brazil to do the exact thing.
s
@Teru just wanted to ask are you intrested in using your own local numbers?
n
@Shubham Bajaj Teru and i talked and I'm helping him resolve the issue.
s
Thanks @Nir S (CEO/Founder @Cloudonix) for helping @Teru
@Teru Feel free to ping me if you need further help or anything else.