Hello guys, does vapi.ai working in Russia? I changed the prompt and language of test agent that is given after signing up, but it speaks only in English. I haven't found any resrtictions due to war and sanctions, but at the same time i'can't understand is it working or not?

Hey there! 😊 Regarding your question about vapi.ai in Russia, the current documents don't provide explicit information about its operational status there. So, I can't confirm if it's fully operational or if there are any restrictions due to the ongoing war and sanctions. It might be best to check directly with official Vapi channels for the most accurate information. As for the test agent only responding in English, there are a couple of things you might want to check: 1. **Language Settings**: Make sure that the language settings are correctly configured in your Vapi settings. Sometimes, the settings might not save properly. 2. **ChunkPlan Setting**: If the

chunkPlan.enabled

setting is disabled, it can cause issues with non-English responses. Enabling it can help improve the processing of languages other than English. Here's a quick example of how to enable it:

json
{
  "voice": {
    "chunkPlan": {
      "enabled": true,
      "minCharacters": 30,
      "punctuationBoundaries": [".", "!", "?", ";"]
    }
  }
}

This should help with the language processing! If you continue to have issues, feel free to ask for more help. 😊 Sources: - [Operational Status of Vapi.ai in Russia](https://discord.com/channels/1211482211119796234/1211483291191083018/1337260333638750228) - [Language Support in Vapi.ai](https://docs.vapi.ai/customization/multilingual) - [Known Issues with Language Settings](https://discord.com/channels/1211482211119796234/1211483291191083018/1343543475383046185)

Where to find ChunkPlan Setting

@Iakov Be advised that VoIP services in Russia, like multiple other parts in Eastern Europe may be subject to regulatory condition, where calls or services MUST be serviced by a local telecom operator. For example, if you take a SIP trunk from Zadarma/Kompaas and try to connect it to Vapi, it will not work - as Vapi doesn't have local servers and IP numbers in the region. Feel free to contact me directly and I'll help you explore some options to resolve the issue.

Basically vapi can't wotk in Russia because it doesn't have local servers and IP numbers, can this be solved in any way?

Well, using Cloudonix you can resolve that

Thanks @Nir Simionovich (CEO@Cloudonix) for helping @Iakov

@Iakov Hello! Have you found a solution or an alternative? I'm also studying this issue now.

Guys, any country where the regulation states that you must use a local IP to purchase telecom services, will have an issue working with VAPI.