Oh ok. Nice. And the $1k credits can pay
# office-hoursv
victorssecr3t
03/03/2025, 5:20 PMOh ok. Nice. And the $1k credits can pay for all the services included? Twilio, transcription, voice, LLM, etc?
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Shubham Bajaj
03/03/2025, 5:20 PMIt's only for HIPPA.
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victorssecr3t
03/03/2025, 5:21 PMOh so $1k is a fee? Not credits?
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Shubham Bajaj
03/03/2025, 5:22 PMYes HIPAA costs you $1k/mo
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victorssecr3t
03/03/2025, 5:24 PMOhh ok. So 12k/yr indefinitely? Then $0.05/min + 3rd party services
victorssecr3t
03/03/2025, 5:25 PMThat sounds contradictory to what I see here: https://docs.vapi.ai/billing/billing-faq
victorssecr3t
03/03/2025, 5:25 PMIt says HIPAA is 1000 credits
victorssecr3t
03/03/2025, 5:26 PMOr I guess it's saying that's the cost
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Shubham Bajaj
03/03/2025, 5:29 PMThis is mentioned as Price (credits / month) so it's price.
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victorssecr3t
03/03/2025, 5:29 PMAre there any annual pricing discounts?
victorssecr3t
03/03/2025, 5:33 PMThere's no HIPAA fee going straight with elevenlabs, but they ask for annual contract with Enterprise tier. I'm now exploring doing that vs vapi
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Shubham Bajaj
03/04/2025, 8:32 AMYeah it depends upon org, how they structure their business.
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victorssecr3t
03/04/2025, 5:04 PMany updates on annual discounts for hipaa compliance fee? also, what's the process to sign the BAA? i reached out to security@vapi.ai but i never got a response
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Shubham Bajaj
03/04/2025, 5:08 PMYou should write to support@vapi.ai not security@vapi.ai
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victorssecr3t
03/04/2025, 5:09 PMgot it ok thanks. i just followed the documentation 😳
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