Getting BAA for HIPAA
# supportm
m
03/03/2025, 7:28 PMWe urgently need BAA access for HIPAA compliane. Already reach out to support@vapi.com
s
Sahil
03/03/2025, 8:29 PMYou can get from Billing -> Add-on section.
m
m
03/04/2025, 1:27 AM@Sahil we need to know the details of the BAA before purchasing an add-on. Need to follow client requirements. Can we handle this over the support email?
m
03/04/2025, 1:31 AMalso why do all of my agents say this? It used to be a toggle.
https://cdn.discordapp.com/attachments/1346202645597130762/1346293945264640124/Screenshot_2025-03-03_at_8.31.12_PM.png?ex=67c7a971&is=67c657f1&hm=a5c1168b92ea07377f97ced469bcbc7cc36240d62197dd44d4659c450e23159b&
m
03/04/2025, 3:03 PMbumping this @Sahil
s
Sahil
03/04/2025, 6:39 PMWill take care of it on email.
Sahil
03/04/2025, 6:39 PMGive me sometime.
m
m
03/06/2025, 4:42 PM@Sahil corresponded over email as well, but you cannot find the BAA document from the Dashboard. You have to pay first.