How do I 'prep' my agent to ensure it acts the way I want it to?

To prepare your voice AI agent on the Vapi platform and ensure it behaves as desired, follow these best practices: 1. **Configure Core Components**: Make sure to set up the essential components of your agent: - **Transcriber**: This converts spoken audio into text. - **Model**: This processes the transcribed text and generates responses. - **Voice**: This delivers the AI's responses audibly. 2. **Design Conversation Flows**: Use tools like Voiceflow to create clear and concise conversation flows. Visualizing the dialog can help you iterate on how the agent interacts with users. 3. **Implement Error Handling**: Set up robust error-handling mechanisms to manage situations where the agent might not understand user input. Fallback mechanisms can help maintain a smooth conversation flow. 4. **Utilize Dynamic Variables**: Personalize interactions by using dynamic variables in your API requests. This allows the agent to engage users with their names or other personalized details. 5. **Regularly Update Language Models**: Refine your language models based on user interactions to keep responses accurate and relevant. 6. **Test in Various Environments**: Use Vapi's text-based interface for testing in noisy environments, allowing you to simulate conversations without actual voice calls. 7. **Integrate Knowledge Bases**: Enhance your agent's capabilities by integrating a knowledge base, enabling it to answer complex queries effectively. By following these steps, you can ensure that your voice AI agent is well-prepared to meet user expectations and provide a seamless experience. Sources: - [Best Practices for Configuring a Voice AI Agent on the Vapi Platform](https://docs.vapi.ai/assistants) - [Customizing the Behavior of a Voice AI Agent using Vapi](https://docs.vapi.ai/assistants/dynamic-variables) - [Detailed Report on Tools Provided by VAPI for Testing and Deploying Voice AI Agents](https://docs.vapi.ai/introduction)

Could you kindly provide additional information, such as your usage patterns, call context, call flow, and the intended purpose of the assistant, to assist me in comprehending your requirements?

Its a general question: normally the system prompt would set the context for the ai assistant, .i.e. "you are a friendly receptionist". Or can i just put the context in the 'say' step?

@cheezymcsquibble we are working on adding context for workflows. We will let you know through #1211483332496465962 .

Hey, do you have any timeline for adding the context for the workflows?

Hey Nikhil, we don't have an ETA as of now, but you can raise a feature request for it. It will help you and others to get an ETA, and if we get many upvotes, it will be eventually delivered for you guys. You can raise an feature request for it over here: https://roadmap.vapi.ai