Integration of Indian dialing code.
# support
c
Hi we have an Indian number through twilio can we integrate it to Vapi ? And may I ask if the client has a number when customers call the main original number can it be forwarded to the Cali number seamlessly. ? Thank you
v
Absolutely! You can integrate your Indian Twilio number with the Vapi platform without needing to port the number. Here’s how you can do it: 1. **Verify and Import the Number**: Use the
/phone-numbers/import
endpoint in Vapi to verify your Twilio number with your Twilio credentials. This allows you to integrate the number while still managing it through Twilio. 2. **Manage through the User Interface**: Vapi provides a user-friendly interface where you can enter your Twilio credentials and configure settings like call flows. 3. **Call Forwarding**: Yes, you can seamlessly forward calls from your main number to another number (like your Cali number). You can set this up using Vapi's
transferCall
function, specifying the
forwardingPhoneNumbers
parameter for redirection. 4. **Testing**: After setting everything up, make sure to test the call forwarding to ensure it works as expected. If you need more detailed steps or examples, feel free to ask! 😊 Sources: - [Integrating a Twilio Indian Number with the Vapi Platform](https://discord.com/channels/1211482211119796234/1211483291191083018/1334941334368419850) - [Setting Up Call Forwarding Using Vapi](https://discord.com/channels/1211482211119796234/1211483291191083018/1335869152535121960) - [Vapi's Call Forwarding Capabilities](https://discord.com/channels/1211482211119796234/1211483291191083018/1336742506230054953)
Message marked as helpful by @Chet! 🎉
c
Thank you @Duvkie - the thing is we have just got an Indian number on twilo but when we dialled it someone random answered it. … strange because twilio has sent all the forms and they took payment. I would be ever so grateful if you can give me a detailed breakdown on how to use the number. What we had tried is - importing the number that twilo had assigned by inserting the sip and auth from the twilio site. Is there more to it than that ? It’s only an inbound reservation agent. Thanks so much
s
> And may I ask if the client has a number when customers call the main original number can it be forwarded to the Cali number seamlessly. ? @Chet yes the assistant phone number can be used to forward the calls to your client phone number. > Hi we have an Indian number through twilio can we integrate it to Vapi ? @Chet Check with Twilio if they support the integration. If they do, we’ll do the same. Also, check with your telephony if they support SIP trunking. If they do, let me know, and I’ll share the process of connecting Indian phone numbers with VAPI using SIP Trunking.
c
So am I right in saying - you can integrate the original business number into Vapi without twilio if the original business landline number supports SIP trunking ?
k
Yes, you understood correctly.
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