Hello, i'm trying my best to connect SIP with OVH Telecom but not working. Credential : 19baed83-ec7e-4454-950d-5eb8d7e1436 Number : 35f996a0-2867-4d20-bf82-1acbe28fe804 I tried many things, i always get a "Sip gateway failed to connect".

Hey there! I understand how frustrating it can be when you're trying to connect SIP with OVH Telecom and keep running into the "Sip gateway failed to connect" error. Let's troubleshoot this together! Here are some steps you can follow: 1. **Verify SIP URI Configuration**: Make sure that the SIP URI is correctly formatted. It should look something like this:

json
   {
      "destination": {  
         "type": "sip",
         "sipUri": "sip:[your_sip_address]"
      }
   }

2. **Check Network Settings**: Ensure that your network allows SIP traffic. You might need to configure your firewall to open the necessary ports (usually port 5060 for SIP). 3. **Examine SIP Credentials**: Double-check that the credentials (username and password) you are using are correct. Any mismatch can lead to connection issues. 4. **Review SIP Logs**: Look at the logs from your SIP server for any specific error messages that might give more insight into what's going wrong. 5. **Contact OVH Telecom Support**: If you've tried the above steps and are still having issues, it might be worth reaching out to OVH Telecom support to see if there are any known issues or additional configurations needed. Let me know if you need more help with any of these steps! 😊 Sources: - [Error Message: "Sip Gateway Failed to Connect" in OVH Telecom](https://discord.com/channels/1211482211119796234/1211483291191083018/1340144301132353637) - [Common Troubleshooting Steps for Connecting SIP with OVH Telecom](https://discord.com/channels/1211482211119796234/1211483291191083018/1336713212233515089)

This is the credentials creations POST :

{
  "provider": "byo-sip-trunk",
  "name": "OVH",
  "gateways": [
    {
      "ip": "sbc6.fr.sip.ovh",
      "port": 5060,
      "inboundEnabled": true,
      "outboundEnabled": true
    }
  ],
  "outboundLeadingPlusEnabled": true,
  "outboundAuthenticationPlan": {
    "authUsername": "00335XXXXXX",
    "authPassword": "XXXXXXXX"
  }
}

There is no sipUri. I checked and changed many times the credentials to be sure, but its working on others servers and providers.

@Antoine I believe the following tutorial may be useful for you: https://developers.cloudonix.com/integrations/telephonyIntegration/Provider/Zadarma it's for Zadarma, but the concept is identical on Cloudonix. Then, sending the call into VAPI should be done via the Service provider tool: https://developers.cloudonix.com/core-concepts/voiceApplication/Verb/dial/serviceProvider I recommend starting here to learn how to use the platform: https://developers.cloudonix.com/guides/start-here then continue to https://developers.cloudonix.com/guides/your-first-application

Yes OVH in france

If u want, DM me and we'll schedule a zoom session and I'll try to help you online.

@Antoine My apologies for the delay. Could you please share the call ID so that I can investigate the issue

Sip gateway failed to connect

you are experiencing?

Sure, sorry too for the day. I tried with another french provider (IPPI) : 789ec306-15bc-4967-acd0-56f73aa66427

Can you send me the latest call_id where you faced this issue so that I can take a look into it?