I uploaded 2 files with the services of a company I am in, but when I try to add them it appears that nothing exists. I will add 2 images to show what I am saying. https://cdn.discordapp.com/attachments/1346569500106948688/1346569500249690192/Screenshot_6.png?ex=67c8aa12&is=67c75892&hm=44c2b4f9da67e926ea5253e87c6868cd13bcf2aae87883c692e59f549f14cc4f&

Could you please let me know which platform or service you are using to upload these files? This will help me provide more specific assistance. 😊

directly on your website

@Dairyum can you share your orgID and assistantID so I could take a look?