Phone number max limit on account?
# support
t
I understand that there is a 10 phone number limit for free numbers accounts. Could you please clarify: What is the maximum total number of phone numbers allowed per account? Is there a separate limit for imported numbers from providers like Twilio/Vonage?
v
Sure! Here’s the information you need: 1. **Maximum Total Number of Phone Numbers**: Each account on Vapi can have up to 10 free phone numbers. If you need more than that, you can purchase additional numbers from third-party services like Twilio and import them into your Vapi account. 2. **Limit for Imported Numbers**: There is no separate limit for imported numbers from providers like Twilio and Vonage. However, Vapi imposes a concurrent request limit of 10 channels at the account level, which applies regardless of whether the numbers are imported or directly purchased from Vapi. If you have any more questions or need further clarification, feel free to ask! 😊 Sources: - [Vapi Documentation on Free Telephony](https://docs.vapi.ai/free-telephony) - [Vapi Documentation on Outbound Calls](https://docs.vapi.ai/quickstart/phone/outbound) - [Discord Conversation on Phone Number Limits](https://discord.com/channels/1211482211119796234/1211483291191083018/1343465716686520393)
t
so one account can only have 10 phone #s attached to it weather they are free from Vapi or from Twilio what if i want to have 30 numbers? do i need 3 accounts?
n
@toolmans78 based on what I understand from Vapi's website - you can get 10 free numbers from them, in specific US regions. If you purchase Twilio/Telnyx numebrs from them, you can connect as many as you want to a single account. If you have your own numbers to connect, for example via Cloudonix or some other tool - you can connect as many numbers from that as well.
s
@toolmans78 You can import an unlimited number of phone numbers within your single account, and can purchase as many as you want from Twilio/Vonage. Only 10 phone numbers limit is applied on Free Telephony numbers.