Hi Vapi team! We're noticing a couple of errors when creating a call using the /call API. Couple of weeks ago we notice the same behavior where some of our calls were dropped due to Create Call API timing out. This time, the first occurrence was today at 01:03AM UTC. From what we saw, these are Cloudflare errors with different status code (in their HTML form) 520 - CDN error 524 - CF timeout 503 - Service Unavailable Is there anything we should be aware off? https://cdn.discordapp.com/attachments/1346941877424750592/1346941877580206232/image.png?ex=67ca04e0&is=67c8b360&hm=242efd4d1378fc85c5d44117a41076277bfff187e412239b1b9319f8f17204bb&

Hey there! 😊 It looks like you're encountering some frustrating issues with the /call API, specifically with Cloudflare errors 520, 524, and 503. Here’s a quick rundown of what these errors typically mean and some steps you can take: ### Common Causes: 1. **Error 520 (Unknown Error)**: - This can happen due to network configuration issues, such as mismatches in IP addresses between your server and the firewall. Make sure your server is properly configured and not blocked by any firewalls. - Sometimes, using a proxy server can help resolve this issue. 2. **Error 524 (Timeout)**: - This indicates that the server is taking too long to respond. It can occur during high load or if there are concurrency issues. Make sure your requests are within the server's capacity and check for any queuing mechanisms you might need to implement. 3. **Error 503 (Service Unavailable)**: - This usually means the server is temporarily overloaded or undergoing maintenance. It’s a good idea to monitor the Vapi status page for any ongoing issues. ### Recommendations: - **Network Troubleshooting**: Verify your network configurations and ensure that your server is accessible without restrictions. - **Monitor Load**: Keep an eye on the number of concurrent requests you’re making to avoid hitting limits. - **Check Vapi Status**: Regularly check the Vapi status page for any reported outages or maintenance that might affect your API calls. If these issues persist, consider reaching out to Vapi support with detailed logs and timestamps for further assistance. Let me know if you need any more help! 🚀 Sources: - [Common Causes of Cloudflare Errors on Vapi Platform](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1342516844015255583) - [Known Issues and Outages Affecting Vapi /call API](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334137548162728040)

@Leo Apologies for the delay. Can you share your account email or orgID to help me track your account logs? I don’t see such cases reported.