How to turn on Metered Billing Instead of Buying C...
# support
a
I have a new account and I want to turn on metered billing instead of having to buy credits every time, how can I turn this on for new accounts I make for customers? Thanks!
@Shubham Bajaj
v
To enable metered billing for new accounts you create for customers in Vapi, follow these steps: 1. **Account Creation**: When you create a new account for your customer, they will receive complimentary credits to start using Vapi services without any initial payment. 2. **Linking Credit Cards**: After the account is created, ensure that your customers link their credit cards through the Vapi dashboard. This allows for automatic billing based on their usage. 3. **Pay-As-You-Go Model**: Once the complimentary credits are used up, the account will automatically switch to a pay-as-you-go model. This means that your customers will be billed based on their actual usage without needing to purchase credits manually. 4. **Auto-Reload Feature (Optional)**: You can also enable the auto-reload feature on the billing page, which automatically tops up credits when they reach a specified threshold. This helps prevent service interruptions. Make sure to guide your customers through these steps to ensure a smooth transition to metered billing! If you have any more questions, feel free to ask! 😊 Sources: - [Vapi Billing FAQ](https://docs.vapi.ai/billing/billing-faq) - [Vapi Discord](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1344656349367107667)
a
isp oint 2 and 3 correct @Shubham Bajaj
s
Hey @AiTitus :) You can’t switch to metered billing now; it’s implemented for everyone. Sorry, you have to stick with credit based billing.
a
so is there a way it will just keep charging so i dont have to keep paying etc so it just auto charges?
s
@AiTitus :) Yes you can still auto pay for your usage, the process is still the same. Let me know if you get blocked somewhere.